Most frames and lenses sold by iSee Optical carry a one-year, one-time replacement warranty from the manufacturer.
Warranties are at the discretion of the manufacturer and may require evaluation before we can offer a replacement. We will assist whenever possible with facilitating product replacement when covered by your manufacturer warranty.
Important Notes:
- Normal wear, tear and/or abuse, including scratches, are not covered under warranty.
- Lenses replaced under warranty cannot be upgraded/changed.
- Frames replaced under warranty can only be changed if the original frame is not available.
- Under this circumstance clients can select a frame of equal or lesser value.
- Price differences will not be refunded.
- One non-deductible warranty claim per eyewear set.
- Under this circumstance clients can select a frame of equal or lesser value.
- Price differences will not be refunded.